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Call Recording

call recording

 

Record & retrieve calls 24/7

The ability to record and easily retrieve calls is an increasingly important tool for organisations in terms of measuring performance and for training and development purposes. Furthermore, it is used to assess customer disputes and monitor adherence to compliance guidelines.

We can record all of your inbound and outbound IP calls without the need to change telephone numbers or invest in additional call recording equipment. The recording, storage and retrieval is done at network level leaving you free to access your records, on demand, via a secure website vault here.

  • No capital or equipment outlay
  • No need to change your telephone numbers
  • Web interface - access on demand 24/7
call recording

 


 

 

 

CBG Telecom operated by BNS Telecom under license from Charities Buying Group
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